E-commerce Store chatbot for Telegram, WhatsApp, and your website
E-commerce Store customers write wherever suits them: some on Telegram, some on WhatsApp, some right on your website. One AI sales agent works in every channel at once, with a single knowledge base and the same answer quality.
Channels out of the box
- Telegram
- Website chat widget
Why one bot beats three
No separate scripts and knowledge bases per messenger. Update a fact once — it works everywhere. The customer gets the same answer regardless of the channel.
How to set up the bot for E-commerce Store so it actually sells
- Connect your inventory — the agent only recommends products that are actually in stock.
- Set up upsell and bundle scenarios — the agent grows average order value right in the chat.
- Turn on the abandoned-cart flow — the hot lead comes back to a reminder and finishes the purchase.
Which systems can the bot connect to
- Bitrix24, SalesDrive, 1C — and any other CRM
- Telegram, Instagram, and other messaging channels
Who this matters to most
An online store owner losing inquiries in Instagram DMs and the website chat: shoppers ask about stock, shipping, and "can you do better on price" — and the rep can't answer fast enough.
What it looks like in a conversation
FAQ
Is an AI sales agent a fit for the E-commerce Store niche?
Yes. It's a ready-made salesperson for E-commerce Store with built-in sales skills and industry expertise — you train it on your products, prices, and company facts.
How much does it cost and how do I pay?
A one-time purchase of the bot plus pay-as-you-go AI usage. No subscription fee for idle time.
Which channels does it work in?
Telegram, website chat widget, WhatsApp, Instagram — one bot in every channel at once.